Dr Tom Podcast

Recently, I had a fiery emotional clash over a seemingly trivial incident involving… garlic bread. This was so minor that it was strange that it caused such a significant reaction…  Clearly a new perspective was...

General practice in Australia has seen a gradual decline due to reduced funding over the past 20+ years. Yet the cost of running a practice is rising significantly, making it difficult for practices to maintain...

There are thousands of ways to live your life. Many are either ineffective or outright destructive. We are fortunate to be able to watch the effects of these ways when we see older patients… And these patients allow...

AHPRA complaints are often thought of as a very challenging process for healthcare professionals. Yet a strange case can be made for being able to block all difficult patient requests with AHPRA conditions. While you...

Modern society seems to promise “guaranteed results” - But many peoples experience is that this is not the case. If you do want guaranteed results… There is a proven integrated system to do this… It's called the...

Recognising the right time to let go of desired results is crucial for progress… Once you have set the targets… these are established and you do not need to spend any extra effort on them. Here’s the catch though,...

There is a great gap in medical care at presen… the ability to extract valuable medical information make it more accessible and usable at the point of care. A lot of patient history, results and planning is trapped...

Clear instructions in both daily life and medical practice make a massive difference. Even when repairing dishwashers. There are many risks associated with relying solely on our memory, especially for infrequently...

We are facing ongoing challenges in healthcare, particularly with software usability. Medical software is simply not designed for chronic health care… So doctors and patients continue to struggle… Listen to learn...

Addressing the challenges in healthcare requires a systematic approach to identify and tackle problems effectively. Problems left unaddressed in the medical profession tend to worsen over time, which is why we need...

Leveraging systematic approaches boosts the quality of care and billing in healthcare. Without systems, billable services often get overlooked, potentially limiting revenue and patient care. Implementing effective...

Systems continue to deliver results… If those results are not what you want… then you must know how to change the system to get the results you want!  Systems are made up of processes (i.e. the work that gets done)...